Refund policy

For hygiene and safety reasons, all sales are final.

Due to the hygienic nature of our products, we do not offer refunds, returns, or exchanges for change of mind purchases.

Please ensure you review your order carefully before completing checkout.

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery at aitchbeauty@outlook.com with:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

If approved, we may offer a replacement or store credit at our discretion.

Please note:

  • Products must not be used or worn
  • We are not responsible for incorrect addresses entered at checkout
  • We are not responsible for delays caused by shipping carriers

By purchasing from AITCH BEAUTY, you agree to the above policy.

Aitch Beauty
PO Box 29, Glen Iris, VIC 3146